Skip to content
level Online Self Paced
level Level 1

The Negotiation 9™:

Self Paced Online

$29 Monthly

The Negotiation 9™ : Your One-Stop For Negotiation

Most of you reading this haven't thought about negotiation outside of a high-stakes business deal. But whenever there's a want or need involved—that's a negotiation.  Turns out you're negotiating more frequently than you thought. That hard conversation with your teenager? A negotiation. Trying to figure out a way to lower your medical bills? A negotiation.

With our Negotiation 9 course, you will learn everything you need to know about the Black Swan method of negotiation, all in one 30-minute course. Negotiation isn't just for the hostage negotiators—it's for everyone who wants something desperately.  You want to create a better relationship with your child? Our skills are ideal for that. You want to win back the trust of a disappointed client or supervisor? We can give you the tools you need to do it.  

In this introductory course, you'll get acquainted with the Negotiation 9 (N9). These are the core skills of The Black Swan Method™, a communication approach designed to demonstrate tactical empathy, build rapport, and achieve trust-based influence. You'll gain a fundamental understanding of each of the 9 core skills, the purpose of each, and how it can be used. Negotiation 9 Skills:

diamond Labels
diamond Mirrors
diamond Dynamic Silence
diamond Quick 2 + 1
diamond The Paraphrase
diamond The Summary
diamond Calibrated Questions
diamond "I" Messages
diamond Encouragers/ Tone of Voice

Class Info


$29 monthly


Online Self-Paced




30 minutes

The Instructor

Sandy Headshot

Sandy Hein

Negotiation Instructor and Coach

Sandy began her career as a police officer in Alexandria, Virginia, and wore many hats during her 23-year stint there, including 10 years as a hostage negotiator. She was also a certified instructor with the Virginia Department of Criminal Justice Services and served on the training faculty of the Virginia Sexual and Domestic Violence Action Alliance.

More About Sandy→

Frequently Asked Questions

How long do I have access?

This is a monthly subscription and you will have access to watch the course over and over, as long as you want. Cancel your subscription at anytime. You will lose access upon canceling.

How do I access the course?

Once you have purchased you will be sent a link and temporary password to the platform, where you will be asked to change your temporary password. Your course will be waiting for you.

The Power of Empathy in Your Hands.

Download our Free eBook.

Empathy is the #1 most underrated leadership skill, and it's devastating when we don't utilize it. Learn how to forge stronger and lasting relationships, build client reputation, and solidify your business practices. 

Download our eBook, "How to Build Self-Confidence and Close the Deal" at no cost to you. Discover how our methods can help you:

  • Gain more confidence in your career
  • Build your reputation with your clients and vendors
  • Increase your rate of success in sales

You can have the career you want. Find the eBook here.

Self Confidence  (3)
Felis amet pellentesque amet ut habitant.

Learn negotiation from the best.

Join Us Live