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High Performing Negotiator Mindset: C.A.V.I.AA.R.™

Self Paced Online

$29 Monthly

Tough Negotiations Require a Tougher You

It's no secret that we're living in a volatile and unpredictable world. Every week there's a new problem popping up at work, in our personal lives, and worldwide

Is it even possible to thrive in such a hectic environment?

Ingest enough CAVIAAR and you can.

CAVIAAR is a set of powerful Black Swan skills that can create a more transformative, tougher, and empathetic you. 

Through this course you'll learn how to adapt to a changing world through techniques usable in both the simplest of situations to the toughest, most cutthroat negotiations. Become a master negotiator through training led by Troy Smith and Jorge Gayle, who have over 30+ years of success in negotiation and business. 

Your Comprehensive Guide To Essential Skills

level The best techniques to create stronger, deeper connections
level How to respond to personal attacks, insults, negativity, and strong emotions during negotiations
level How to improve the results of your negotiations and enhance your long-term goals
level The easiest skills that can help you get a breakthrough in even the toughest and most complicated negotiations

Curated For Everyone

 Early & Mid-Career Professionals

Drive more customers to your business, beat the competitors, and negotiate better deals with vendors, clients, and customers.

Ambitious, Goal-Oriented Individuals

Learn the skills you need to create more impactful relationships--whether in your career or in your personal life. 

Negotiation Experts

Intuition-based and neuroscience-founded, our nuanced course will challenge even negotiation gurus. 

Class Info


$29 Monthly


Self Paced Online




30 minutes

The Instructors

Headshot of Troy Smith

Troy Smith

NEGOTIATION Instructor and Coach

Troy Smith is a Negotiation Instructor and Coach at The Black Swan Group who joined the team in July 2020. Troy is a retired San Antonio Police Department officer who spent 23 years with the department, including 22 years in specialized units—such as the SWAT/Crisis Negotiators team and the U.S. Marshals’ Fugitive Task Force. During his career, Troy was involved in more than 300 hostage negotiations...

More About Troy

Frequently Asked Questions

How long do I have access?

This is a monthly subscription and you will have access to watch the course over and over, as long as you want. Cancel your subscription at anytime. You will lose access upon canceling.

How do I access the course?

Once you have purchased you will be sent a link and temporary password to the platform, where you will be asked to change your temporary password. Your course will be waiting for you.

The Power of Empathy in Your Hands.

Download our Free eBook.

Empathy is the #1 most underrated leadership skill, and it's devastating when we don't utilize it. Learn how to forge stronger and lasting relationships, build client reputation, and solidify your business practices. 

Download our eBook, "How to Build Self-Confidence and Close the Deal" at no cost to you. Discover how our methods can help you:

  • Gain more confidence in your career
  • Build your reputation with your clients and vendors
  • Increase your rate of success in sales

You can have the career you want. Find the eBook here.

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Learn negotiation from the best.

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